Presented by Dr. Christine Miller • Vice President for Information Technology and CIO (Interim), California State University, Sacramento
Information Technology (IT) continues to play an essential role in both the public and private sectors. At the same time, IT is often relegated to a literal or virtual basement. During the past five decades, IT roles have transitioned from reactive, to proactive, to strategic partner; and yet, IT often continues to struggle for a legitimate place at the decision-making table.
Sometimes considered merely a utility or cost center, IT can be an asset for any organization with the right formula. Dynamic, stereotype-debunking leadership, a commitment to specialized communication, and ‘metric marketing’ are tools for changing perceptions, and IT leaders and practitioners often need to cross-train, take on new roles, and/or develop new competencies to demonstrate value to their organization. Developing new competencies can also create new professional opportunities that lend themselves to reducing burnout, increasing job satisfaction, and finding or rekindling your passion for a career in IT.
Dr. Christine Miller will share insights from her 25-year career and facilitate discussion on these topics.
Dr. Christine E. Miller joined California State University, Sacramento, in September 2014 as the Associate Chief Information Officer. She currently serves as Interim Vice President for Information Technology and Chief Information Officer. Previously, Dr. Miller served as Assistant Dean and IT Executive Director for the Franklin College of Arts and Sciences at the University of Georgia. Dr. Miller has 25 years of experience working in information technology, academic technology, and higher education.
Under her leadership at the University of Georgia, she participated in shared governance and partnered with other divisions to achieve campus-wide goals, as well as implementing an eAdvising platform, virtualizing server infrastructure, supporting accreditation, developing paperless workflows for academic and administrative processes, initiating site licenses for campus software, participating in the launch of the office of online learning, and identifying resources to make core services sustainable.
Dr. Miller holds a Bachelor’s degree in English, a Master’s in Instructional Technology, and a Ph.D. in Higher Education, all from the University of Georgia. Dr. Miller’s doctoral studies were completed in concert with the John N. Gardner Institute for Excellence in Undergraduate Education, where she honed her passion for using data and technology intentionally and collaboratively to achieve campus goals. In her current role, she serves as the technical sponsor for Smart Planner, Platinum Analytics, and other student and academic success projects.