INTERFACE Alaska
Presented by ServiceNow
Why have a CMDB? What is needed to build one? How do I maintain one? Why do CMDB projects sometimes fail or end up incomplete? What are the major best practices? What pitfalls should I avoid? The concept of CMDBs has been around for over a decade now. Some CMDB projects are successful. Some fail, are abandoned, or never really get there. This presentation first revisits the value of spending the effort to establish a functional and reliable CMDB. We then discuss a road map, practical best practices, pitfalls and dos and donts in order to successfully establish a reliable and maintainable CMDB.