Upcoming Event: INTERFACE Portland March 8th
Upcoming Event: INTERFACE Arkansas March 22nd
Upcoming Event: INTERFACE Charlotte March 29th

Spending Your Time Where It Counts

  Presented by Kelli Burns • Chief Information Security Officer & Associate Vice President, Symetra

“As leaders, our job is to help build a foundation.” Join Kelli Burns, Chief Information Security Officer & Associate Vice President at Symetra- an insurance, benefits and retirement company, as she discusses why culture is the foundation for innovation. From Cybersecurity risks to regulatory compliance and day to day operations, learn how to factor the time to build a culture of engagement from one of Seattle’s best.

Kelli is a Graduate of the University of Montana with a Bachelor of Science in Management Information Systems. She holds her Certified Information Security Manager and Certified Information Systems Auditor certifications and held the ISO 27001 Implementer and Auditor certification in the past. Kelli has 10+ years of experience in IT Consulting and Security with the last four being focused on building an Information Security program at Symetra. Kelli oversees the Identity and Access Management, Incident Response, IT Risk Management, Disaster Recovery, Privacy and Vendor Information Security Oversight Programs. She leads a team of security professionals at Symetra, responsible for developing, maintaining, overseeing, and operating security tools, processes, and policies. Kelli oversees the protection of information assets via security event management, risk assessments, technology reviews and incident response. Kelli sits on the University of Montana Advisory Board to help build our next generation of security professionals.

The Digital Reformation After 20 Years: A Pilgrim’s Progress

  Presented by Steven McGeady • Managing Director, Drumlin Holdings, LLC

In May of 1996 I had been Vice-President of Intel’s Internet research group when I was invited to give a speech at Harvard’s first Conference on the Internet and Society. I talked about the opportunity that the Internet had to totally remake society and the risk inherent in that opportunity. I felt keenly that technologists should play an important role in forming meaningful and robust online communities that would responsibly guide the disruptive changes that were bound to occur.

This was four years before MySpace and Friendster, and eight years before Facebook, and in case you haven’t noticed, our online social networks have not really helped us be more civilized, combated fake news and disinformation, or tamped down hate speech. The question is ‘Why?’.

The fault lies with us — the people who built these things. The time is long past when as engineers we could throw up our hands and claim that we were just building tools, we couldn’t determine how people would use them. It’s no longer enough to know how the code works, what the protocols are, or how to make the user interface snappy. We need to understand the sociology of use of the things we build, we need to minimize the unanticipated consequences of our tools, and we need to build into our tools the means and methods of creating responsible communities and a responsible society.

The things we build mirror who we are, and the successful tools often amplify that. Changing the nature of what we build may seem like a tall order for someone who’s simply part of a larger team embedded in an even larger company that’s just trying to become successful and make money. But it can be done and I hope to point to some strategies and tactics about how to play a responsible role in the future of social technology.

Steven McGeady is the Managing Director of Drumlin Holdings LLC, a private investment and technology consulting firm. From 2002 until November 2013, Mr. McGeady was Chairman of ShiftWise, a Portland-based healthcare technology company developing systems for online placement and management of professional healthcare workers. From 1985 to 2000, Mr. McGeady was Vice President at Intel Corporation, where he led numerous software, marketing, and investment initiatives for the company, including microprocessor software tools, early digital video algorithms and applications such as the ProShare video conferencing system, Internet infrastructure and applications, digital security software, and Internet-based healthcare delivery. Before Intel, Mr. McGeady was a software engineer and manager at Ann Arbor Terminals and Tektronix. He attended Reed College and lives in Portland with his wife and two children, and currently serves on the boards of the Portland Art Museum, the Pacific Northwest College of Art, and Hack Oregon, a civic data collective.

Get Off The Island: How to Achieve Success Where Others Have Failed

  Presented by Wayne Crowder • Head of Information Security, Shamrock Trading Corporation

Technical work is challenging. Employees outside of IT cannot comprehend the amount of time invested and energy spent to work in our industry. We can be quite proud of our achievements, but may struggle to gain acceptance or buy-in from the business. The fear of losing what we have can occasionally lead to burnout and dead ends. Technology professionals can find themselves working longer hours but achieving less. You may also work in a culture with a perception of IT that can be isolating. The business wants things fixed without investing for the future or understanding the issues IT is continually facing. You are on an island.

How can IT initiatives be perceived as an essential need instead of a losing cost center? Learning to adapt and keeping confidence with a current employer is a lost art. It has become the norm to find a new job in hopes that the grass is greener, only to repeat the same cycle of seclusion and fatigue. How can islanders break out of this cycle? Attendees will learn how to avoid the pitfalls of knowledge hoarding and end user apathy. Techniques, training and culture ideas will be shared. Those who can think outside the box and use their non-IT talents can achieve more through some basic thinking and simple approaches to working with those in their environment.

Wayne Crowder is an accomplished security professional, speaker, and advisor. He is an expert in the fields of threat intelligence and investigations. He consults with security strategists, business owners, and managers, to develop security programs, minimize risk, and implement best in class security solutions. He is a passionate Information Security leader and currently serves as the Kansas City (ISC)2 Chapter Vice President. Wayne is a Certified Information Systems Security Professional (CISSP), GIAC Certified Forensic Analyst, and GIAC Certified Intrusion Analyst.

Be the Pig! Intentionally Changing Culture in an IT Organization

  Presented by Chris Gill • CITO, Drake University

Is your IT culture holding you back or driving you forward? Culture is an organization’s basic personality, the essence of how its people behave, interact, and work. Changing culture is a daunting task but, for IT to be effective, IT leaders must align their cultures to the organization’s mission and goals. Join Drake CITO, Chris Gill, on a journey through his experiences shaping culture at two higher education institutions and learn about his ten steps to changing culture in IT.

Chris Gill currently serves as Drake University’s Chief Information Technology Officer. Prior to assuming the CITO role at Drake, Mr. Gill was the Chief Information Officer at Gonzaga University for more than 10 years and a member of the Gonzaga University information technology team for more than 24 years. Beginning in 1990 as a video producer for the Gonzaga’s distance education program, he has held a variety of positions in Media Services and Information Technology Services, including Video Producer/Director, Video Operations Manager, Director of Desktop Support Services, and Director of IT Project Management and Planning.

Mr. Gill is a 2005 graduate of the EDUCAUSE Frye Leadership Institute. He served on the 2007 EDUCAUSE national conference program committee and on the EDUCAUSE Professional Development Committee. He also served as a member representative to the Association of Jesuit Colleges and Universities (AJCU) IT Managers’ organization, and the member council of the Northwest Academic Computing Consortium (NWACC). He holds a Bachelors degree from Gonzaga University and a Masters Degree in Technology Management from Washington State University.