INTERFACE Omaha
November 10th, 2021

  Presented by Terri-Anne Wallen • Chief Risk Officer, CSG

In this presentation on building your network, we will provide an overview of the individuals you should connect with to support, develop, coach, and sponsor you. You will learn the unique differences between each of these roles and hear about real-life examples of the power that each can provide. Participants will then have the ability to identify these people in their own network. Further, the discussion will highlight the interconnection with imposter syndrome and illustrate how imposter syndrome exists for every single human. Terri-Anne and Andy will share their experiences to guide participants in understanding how they can approach individuals to be a mentor, coach, or sponsor and realize that asking is a form of flattery!

Presented by: Terri-Anne Wallen / Chief Risk Officer, CSG

Terri-Anne Wallen:

Terri-Anne "TA" Wallen leads CSG's Enterprise Risk Management organization with responsibility for Risk, Compliance, and Internal Audit. In her role as Chief Risk Officer, she provides support and guidance to the business to achieve accelerated growth through risk assessment, analysis, and various audits. She joined CSG in 2005 and established CSG's Internal Audit and Risk Management functions. In her role, she increased capabilities and implemented efficiencies to meet dynamic business risks and the evolving needs of customers, built a strong, functioning team, and monitors risk mitigation across CSG's global, growing business. Before CSG, TA spent time with Protiviti performing Internal Audit outsourcing projects, assisting in establishing the Internal Audit function for both eBay and PayPal, and is a KPMG alumnus. She has 25+ years of experience in building and maintaining Internal Audit and 15+ years of experience in Risk Management program development and facilitation. TA graduated from the University of Nebraska – Omaha with a Bachelor of Science in Business Administration – Accounting. She obtained her CPA certification and is a member of the IIA. TA serves as an Executive Sponsor in CSG's first employee resource group, Women Engaged in Leadership, Education and Development (WE LEaD).

Andy Hinton:

Andy Hinton focuses on building relationships and providing value through independent and objective feedback on managing uncertainty; striving to turn risk into opportunity. In his current role at CSG, Andy leads a team of IT audit professionals through risk assessment, technology audits, and consulting.

Prior to CSG, Andy held audit roles at Bank of the West, TD Ameritrade, and Deloitte, where he performed IT, financial, and operational audits. With over 15 years of audit and information security experience, Andy has established himself as a trusted advisor to management. Andy holds Bachelor of Science in Business Administration and Master of Professional Accountancy degrees from the University of Nebraska – Lincoln and maintains several audit and security certifications. Andy has taught cybersecurity at Bellevue University, volunteers for the local ISACA chapter, and is a member of the Supervisory Committee at Centris Federal Credit Union.