Presented by Troy Villar, Director, Information Technology, Child & Family Service • The Advisory Council
This presentation offers a non-technical, firsthand account of a nonprofit’s journey to a Zero Trust security model on a limited budget. It covers core Zero Trust principles and how they were applied in practice, while addressing key challenges such as HIPAA compliance, budget constraints, and COVID-19 disruptions. The 2020–2026 roadmap highlights major milestones, including achieving a fully cloud-based environment, network redesign and segmentation, and the implementation of NAC and Unified Access Control. It also shares lessons learned, emphasizing stakeholder engagement, effective communication, and maintaining team well-being throughout the transformation.
Troy Villar has served as Director of IT at Child & Family Service since 2020, supporting Hawaii’s oldest nonprofit dedicated to strengthening families. A CISSP with over 30 years of experience, he has led software development, hardware design, and enterprise network implementations, including the design and development of a full-scale POS system for a major Hawaii retail chain. He is Vice President of ISC2 Hawaii and leads the Cybergenerations program, advancing cybersecurity education and awareness. Troy holds a degree in Information Systems from Hawaii Pacific University, where he previously served as Associate Director of Data Services, and is currently completing his Master’s in Cybersecurity and Information Assurance at WGU. Outside of work, he enjoys mountain biking, hiking, and spending time with his family and their dogs.