INTERFACE Spokane
October 15th, 2026

  Presented by Mark Vogl • Director of Microsoft Engineering Services, Cerium Networks

As legacy phone systems age and workforces become increasingly distributed, IT teams face a growing challenge: how do you deliver secure, compliant, and always-available communications when users can be anywhere, and infrastructure failures are inevitable?

Join us for a practical, real-world discussion on modernizing voice and collaboration services for today's hybrid workplace. We'll explore the lessons learned from organizations moving beyond traditional telephony, the compliance risks many IT teams overlook, and the architectural decisions that separate resilient environments from those that fail when they are needed most.

You'll walk away with actionable strategies for:

  • Cloud voice migration planning
  • E911 and dynamic location compliance
  • High availability and geographic resiliency
  • Business continuity and failover design
  • Supporting a distributed workforce without increasing operational burden

If you're responsible for collaboration platforms, infrastructure, networking, security, or business continuity, this session will help you identify risks, avoid costly mistakes, and build a communications platform prepared for the next decade.