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INTERFACE New Mexico 2019 / See You Next Year

IT Infrastructure is constantly changing, bringing more new challenges with it every day. From ransomware and the latest security threats to emerging developments in AI and the need for increased bandwidth and storage, it’s nearly impossible to keep up to date. Our conference is designed to help. We’ve assembled a combination of Best-in-Breed hardware and software solutions, along with local experts and organizations to help educate, advise and connect you to resources that can help you meet your goals.

Covering Information Security, Infrastructure, Cloud, Disaster Recovery, Communications, and more, you’ll find presentations, panel discussions, and exhibitors covering a variety of topics, as well as the latest innovations and best practices.

AT A GLANCE

August 1st, 2019
8:30am – 4:30pm

Albuquerque Marriott Pyramid North
Pyramid Ballroom
5151 San Francisco Road NE
Albuquerque, NM 87109

Directions & Parking

KEYNOTE: Are Your IT Trains Running on Time?

  Presented by Eric Ried • CTO, Presbyterian Healthcare Services

Seminar Schedule

VIEW FLOORPLAN
  • Theater One
  • Theater Two
  • AM Sessions
  • PM Sessions
  • Keynote
9:00 - 9:50 AM

Threats to Public Cloud Workloads

  Presented by Trend Micro

This presentation will revolve around the various threats workloads are susceptible to as more and more organizations shift from on-premise to the cloud. This will focus primarily on public cloud infrastructure but many of the concepts will apply directly to private cloud/on-prem data center infrastructure as well. The goal of the talk is to give the audience a better understanding of the vulnerabilities associated with cloud workloads and mitigation strategies.

Topics: Information Security
10:00 - 10:50 AM

Mitigating Cybercrime in your Enterprise

  Presented by Fortinet

The attack surface that enterprises much protect is expanding dramatically. How do you maintain visibility and security of your traffic from IoT to the cloud. We'll explore the threat vectors that cyber criminals use to penetrate your defenses and the security tools you can use to defend against those attacks.

Topics: Information Security
11:00 - 11:50 AM

Adapting to Fight Back: How Cyber AI Neutralizes Never-Before-Seen Threats

  Presented by Darktrace

In a world that is increasingly digital, cyber-attack has become the most significant risk confronting today's businesses, smart cities, and critical infrastructure. Online crime cost the world more than half a trillion dollars last year, while recent attacks have managed to influence the U.S. presidential election and disrupt the Ukrainian power supply. This troubling state of affairs is the product of several fundamental weaknesses with the traditional approach to cyber defense, which relies on predefining what threats look like at a time when criminals launch never-before-seen attacks daily. Moreover, these attacks increasingly strike at machine-speed, preventing security professionals from responding before their damage is done.

Topics: Information Security
12:00 - 12:45 PM

Using Packet Flow Based Measurements to Support IT Services

  Presented by Dennis B. Bateman • Network Engineer, Sandia National Laboratories

Can you see the IT Service that you are delivering to your customers? How well do you know the health and performance of your service? Do you know if networked issues are impacting your users? Let packet flow analysis help make operational decisions, set priorities, generate metrics, enable proactiveness, and much more.

1:00 - 1:50 PM

Artificial Intelligence in Action: A Conversation About Practical AI

  Moderated by INTERFACE Advisory Council

Moderator:

  • Dr. Tobe Phelps • Chief Technology Innovation Officer; CNM

Panelists:

  • Lissa Moore • Research Scientist; Los Alamos National Laboratory
  • Luis Brown • Chief Information Security Officer, CNM
  • Dee Skinner • Director of IT Services, Haverland Carter LifeStyle Group
Topics: Artificial Intelligence
2:00 - 2:50 PM

Real-World Impact of Security Risks in Industries Using IIoT 

  Presented by Trend Micro

This presentation will talk about research on radio remote controllers used in industrial settings, and how they can be used for attacks in this environment. This will shed light on how a cyberattack can inflict physical damage or harm. The goal is to inspire the audience to think outside the box in terms of what can be compromised and impose a sense of urgency in the IoT/IIoT security space.

Topics: Information Security
Eric RiedEric RiedCTO, Presbyterian Healthcare Services
3:00 - 3:50 PM

Are Your IT Trains Running on Time?

  Presented by Eric Ried • CTO, Presbyterian Healthcare Services

The details of this presentation will be available soon. Please check back for updates!

  • AM Sessions
  • PM Sessions
9:00 - 9:50 AM

The Top 5 Challenges for Desktop and App Virtualization

  Presented by Bitdefender

Businesses with large office or task-based workforces are increasingly moving to application and desktop virtualization. This is because virtualization technologies, both applications and virtual desktop infrastructure (VDI), offer IT organizations and their end users an array of choices in accessing applications and desktops. And, as organizations adopt digital workspaces, they naturally expect a higher-quality user experience. Unfortunately, virtualization brings both new and unique security challenges with it.

This presentation will cover the top challenges that enterprises face and will cover suggestions to identify a security solution that complements your virtualization initiatives and makes both the Infosec team and users happy.

10:00 - 10:50 AM

A New Era of Data Protection

  Presented by Zerto

In today's always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

  • The cost and business impact of downtime and data loss can be immense
  • Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
  • Having a plan and process in place will help you mitigate the impact of an outage on your business.

In this presentation we will address the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

Topics: Business Continuity / Disaster Recovery
11:00 - 11:50 AM

Continuous Cloud Compliance and Security

  Presented by Check Point Software

In this session, you will learn why Gartner says, "Through 2022, at least 95% of cloud security failures will be the customer’s fault." You will learn to find the best defense against these potential failures by enabling continuous compliance and security of your public cloud workloads and assets.

Topics: Information Security, Infrastructure
12:10 - 12:50 PM

Birds of a Feather

  Presented by the Advisory Council

Want an opportunity to discuss in small groups and learn from other attendees? Join your fellow attendees in informal round table discussions on a variety of IT topics. Several lunch tables will have designated topics. Look for the "Birds of a Feather" topic signs to join the conversation. Tables will be located just outside of the theaters.

1:00 - 1:50 PM

Designing a Differentiated Customer Experience (CX)

  Presented by Mitel

David Wallace, a Mitel Customer Experience Specialist, will be reviewing trends in Customer Experience and the business impact of CX. This discussion will include topics such as Top Ten Trends in Customer Experience, Digital Transformation and the impact of Artificial Intelligence in Customer Experience solutions. Studies have shown that as we move forward with technology, Customer Experience will overtake price and product as the key brand differentiator. Are you and your organization prepared for this transition in customer needs and expectations? Mr. Wallace will be discussing these important topics and end with a Q&A session to discuss your specific needs.

Topics: Digital Experience
2:00 - 2:50 PM

Small IT Budgets Unite! An Audience Round Robin on Creative IT Solutions

  Moderated by Dee Skinner • Director of IT Services; Haverland Carter LifeStyle Group & Vincent Cardona • Sr Manager Network Services; Presbyterian Healthcare Services

Are you working with a smaller IT budget than you'd like? Do you want to know how others are solving their IT needs creatively? Join the Advisory Council for a engaging conversation about how to succeed when you have a small IT budget. This will be an interactive conversation with the audience. Share your woes and work arounds; leave with ideas and connections to fellow creative problem solvers!

Advisory Council

HOW TO BE AN ADVISOR

Advisor-approved content is the foundation upon which INTERFACE was developed. Each conference is guided by an Advisory Council of IT executives and senior managers. Advisor members represent both private and public sector organizations. The council contributes its insight into proposed educational topics and recommends local exhibitors and associations for participation.

EXPAND TO VIEW LIST

Lorenzo Barraza
Director, Technology
Bernalillo Public Schools

John Brandt
Director of IT
Santa Fe Opera

Luis Brown
Chief Information Security Officer
Central New Mexico Community College

Vinnie Cardona
Senior Manager Network Operations
Presbyterian Healthcare Services

David Diaz
Program Manager IT Support Services
Cherokee Nation Businesses

Denise Estes
Analyst
State of New Mexico

Gerry Gajeton
Chief Technology Officer
US Fish & Wildlife Service

Chris Hammer
Board MemberDirector, Information Security
New Mexico Technology Council – Cyber SecurityAdvanced Network Management

Donna Harrington
Chief Technology Officer
Southwestern College

Jason Johnson
Executive Director of IT
Albuquerque Public School

Mike Kelley
Chief Information Officer
Mesilla Valley Transportation

Rick Manderville
Database Support Manager
New Mexico Department of Health

Mike Mertz
Chief Information Officer
PNM Resources, Inc.

John Perry
Network Admin
Sky City Casino & Hotel

Alan Roes
Manager Information Technology
Energetic Materials Research & Testing Center

Paul Romero
Executive Director of Information Technology, Rio Rancho Public Schools
Rio Rancho Public Schools

Stacy Sacco
President/CEO
Sacco Connections, LLC

Richard Sherman
Manager, Information Technology
Rio Grande Credit Union

Dee Skinner
Director, IT Services
La Vida Llena

Kevin Smith
Information Systems Manager
TransCore

Zac Smith
Faculty
NMSU- Grants, NM

Randy Sole
IT Business Consultant
Presbuterian Healthcare Servicse

Sponsors

HOW TO BE A SPONSOR

Participating exhibitors at INTERFACE achieve a greater return on their investment from this series of IT events than any other face-to-face medium available today. This success is achieved through a time-efficient and cost-effective presence for a pre-qualified audience. This simple formula leads to higher levels of business development opportunity at each event.

GOLD SPONSORS

Trend Micro

Trend Micro

Trend Micro
Trend Micro Incorporated, a global leader in cyber security solutions, helps to make the world safe for exchanging digital information.
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SILVER SPONSORS

Bitdefender

Bitdefender

Bitdefender
Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, business, and government environments, we are the industry’s trusted expert for eliminating threats, protecting privacy and data, and enabling cyber resiliency.
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Check Point Software

Check Point Software

Check Point Software
Check Point is a leading provider of cyber security solutions to governments and corporate enterprises globally. Its solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other types of attacks.
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Darktrace

Darktrace

Darktrace
Darktrace is a leading cybersecurity AI company and the creator of Autonomous Response technology. It provides a comprehensive cyber defense to over 5,500 organizations, protecting the cloud, email, IoT, traditional networks, endpoints, and industrial systems.
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Fortinet

Fortinet

Fortinet
Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface & the power to take on the ever-increasing performance requirements of the borderless network – today and into the future.
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HPE Zerto Software

HPE Zerto Software

HPE Zerto Software
HPE Zerto Software helps you unlock ransomware resilience, disaster recovery, and continuous data protection to radically reduce data loss and downtime.
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Millennium

Millennium

Millennium
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BRONZE SPONSORS

10ZiG Technology

10ZiG Technology

10ZiG Technology
10ZiG Technology is a world-market leader in Thin & Zero Client endpoint devices for VDI. 10ZiG offers Intel and AMD based Dual and Quad Core Thin & Zero Clients for VMware, Citrix, and Microsoft environments. Free demo devices are available at 10ZiG.com.
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Abba Technologies

Abba Technologies

Abba Technologies
Abba Technologies is a premier IT services and solutions firm headquartered in Albuquerque, NM. We provide innovative, cost effective, and reliable IT solutions to Enterprise and Government customers throughout the United States. Our expertise includes Managed IT Services, Data Center & Cloud Solutions, Cybersecurity, IT Hardware & Software, and Networking. We’re celebrating 29 years in business this year! Contact us today for a free consultation.
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Cisco

Cisco

Cisco
Cisco is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. Cisco delivers intelligent cybersecurity for the real world.
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ESET

ESET

ESET
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure, and consumers worldwide.
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SentinelOne

SentinelOne

SentinelOne
SentinelOne is the future of Endpoint Protection. It unifies prevention, detection and response in a single platform driven by sophisticated machine learning and intelligent automation. It can adapt your defenses against the most advanced cyber-attacks.
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SoftwareONE

SoftwareONE

SoftwareONE
SoftwareONE, the leader in software and cloud portfolio management, helps optimize IT spend, on-prem and in the cloud. PyraCloud, coupled with Software Portfolio Management services, ensure the maximum return on our customers' total software investment.
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Veeam

Veeam

Veeam
Veeam is the global leader in Intelligent Data Management for the Hyper-Available Enterprise. Veeam Hyper-Availability Platform is the most complete solution to help customers on the journey to automating data management.
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Western Digital

Western Digital

Western Digital
Western Digital creates environments for data to thrive, helping customers capture, preserve, access and transform an ever-increasing diversity of data.
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EXHIBITORS & ASSOCIATIONS

abqITug

abqITug

abqITug
Albuquerque Information Technology Users Group
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Aquila

Aquila

Aquila
Aquila’s Cyber Security professionals help safeguard organization’s critical assets with trusted and tested tools to proactively identify threats, automate quarantines, and analyze data to prevent future attacks.
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ByteSpeed

ByteSpeed

ByteSpeed
ByteSpeed has been providing IT Solutions, including custom built hardware, networking solutions, and professional IT services in all 50 states in the US since 1999. https://bytespeed.com/
Visit Website
Comcast GovEd Albuquerque

Comcast GovEd Albuquerque

Comcast GovEd Albuquerque
Comcast Business has the largest IP network in the nation, serving small businesses through large enterprises. Technology offerings include Internet and Ethernet connectivity, voice solutions, and SD-WAN on ActiveCore(SM). Learn more at business.comcast.com/enterprise.
Visit Website
Consiliant Technologies

Consiliant Technologies

Consiliant Technologies
Consiliant Technologies is a leading IT services and solutions provider. We architect infrastructure, mobility, security and cloud solutions. We deliver data center services in assessment, design, implementation and project management.
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DMD Systems Recovery

DMD Systems Recovery

DMD Systems Recovery
For over 20 years, DMD Systems Recovery has provided secure IT asset disposal services. Our Mission is to mitigate the risks associated with the disposition of sensitive data and retired electronics while maximizing the recovery of residual value.
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Hitachi Vantara

Hitachi Vantara

Hitachi Vantara
Hitachi Vantara helps enterprises create and derive value from their data. Its solutions include best-in-class data management, IT infrastructure and analytics products, IoT solutions and Smart Spaces technologies for a broad range of industries.
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IIA Albuquerque

IIA Albuquerque

IIA Albuquerque
The IIA is the internal audit profession's global voice, chief advocate, and principal educator. Generally, members work in internal auditing, risk management, governance, internal control, information technology audit, education, and security.
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Infoblox

Infoblox

Infoblox
Infoblox unites networking and security to deliver unmatched performance and protection. Trusted by Fortune 100 companies and emerging innovators, we provide real-time visibility and control over who and what connects to your network, so your organization runs faster and stops threats earlier.
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ISACA New Mexico

ISACA New Mexico

ISACA New Mexico
ISACA is a worldwide association of IS governance professionals. The association currently focuses on assurance, security, and governance and provides globally recognized certifications.
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ISC2 Central New Mexico

ISC2 Central New Mexico

ISC2 Central New Mexico
Support and provide members and the community with resources and leadership to address cyber, information, software and infrastructure security to deliver value to the Albuquerque, Santa Fe, and Los Alamos areas.
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Mitel

Mitel

Mitel
We are the business communication experts powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies connect, collaborate and take care of their customers anywhere, anytime, over any device.
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New Mexico Technology Council

New Mexico Technology Council

New Mexico Technology Council
The New Mexico Technology Council (“Tech Council” or NMTC) is a member-driven association of businesses, organizations and tech professionals working together to promote the growth and success of New Mexico’s technology business sectors.
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NMHiMA

NMHiMA

NMHiMA
New Mexico Health Information Management Association is the professional community that promotes quality health information for the benefit of patients, healthcare facilities, providers and other users through education, advocacy and collaboration.
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PMI

PMI

PMI
Project Management Institute is the world's leading not-for-profit professional membership association for the project, program and portfolio management profession.
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Rubrik

Rubrik

Rubrik
Rubrik delivers instant application availability for recovery, search, cloud, and development. Hybrid Cloud enterprises benefit from Rubrik’s market-leading Cloud Data Management platform with simplicity, instant data access, app-mobility, policy-driven automation, Ransomware protection, and analytics at scale.
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TechHire New Mexico

TechHire New Mexico

TechHire New Mexico
TechHire New Mexico is an innovative job training program designed to establish a pipeline of well-trained IT professionals for employers in Bernalillo, Sandoval, Torrance and Valencia Counties.
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Total Asset Managers

Total Asset Managers

Total Asset Managers
TAM provides data center maintenance for Server, Storage, and Networking products. We help clients reduce OpEx and/or extend the life of equipment beyond OEM "End Of Service Life" or Warranty dates. We offer alternatives to OEM forced upgrade mandates.
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VLCM

VLCM

VLCM
VLCM has been in business for over thirty years, and in that time, we’ve helped thousands of customers throughout the Rocky Mountain West find the proper solutions for their IT needs.
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Interested in becoming part of our next New Mexico event?

CONTACT US FOR INFO

New Mexico

Albuquerque Marriott Pyramid North
Pyramid Ballroom
5151 San Francisco Road NE
Albuquerque, NM 87109

Directions & Parking

About Us

We produce quality, cutting-edge educational seminars, drawn from case studies and best practice examples from leaders in the field.

800-365-6402
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