INTERFACE New Mexico
Presented by Mike Baca • Chief Information Officer, New Mexico Taxation and Revenue Department
Interesting developments, new approaches to old problems, new paradigms of doing business, even the talent pool is changing. 2020 presented a huge catalyst for transformation and we can see the customer experience, and our professional lives, will dramatically change forever. Government institutions are choosing to keep up with the industry leaders, and in many ways are laying the groundwork and spearheading the lasting evolution.
As the CIO for both the NM Motor vehicle and Tax Department, Mike will share an interesting cross jurisdictional perspective that demonstrates the convergence of technology with new ways of performing. We are going places faster than we ever dreamed possible. Join us for an exciting look at “What’s next?”
Presented by: Mike Baca / Chief Information Officer, New Mexico Taxation and Revenue Department
Mike Baca is the CIO for New Mexico’s Taxation and Revenue Department (TRD) and has over 25 years of experience in information technology. Prior to joining the TRD, Mike was the Director of the New Mexico Department of Information Technology Enterprise Project Management Office (EPMO). While building NM’s EPMO, Mike worked directly with NM CIO’s focusing on legislative policy, technology budgeting, and ensuring successful enterprise project implementation (we went from huge failures to an 87% success rate – on time, on budget, complete adoption). Other significant milestones include the passage of legislation consolidating technology in NM under the Department of Information Technology, NM’s Sunshine laws, and a long history of successful business case and technology appropriations. Mike also has background data analytics.
Mike is many things – poet, painter, teacher, vegetarian cowboy, the Director of NM’s EPMO, and most recently the CIO for New Mexico’s Taxation and Revenue Department and Motor Vehicle Division. His background includes holistic data mining, rescuing endangered IT projects, and organizational transformation. On the personal side he loves chocolate chip cookies, motorcycles, and libraries.
