INTERFACE Alaska
Presented by Jim Bates • Founder, President & CEO of Business Improvement Group
We as IT practitioners, service providers, manufacturers, managers, executives, and business owners are tasked with leading change––change due to intentional and unintentional events including the internet of things (IoT), digital transformation, intelligent automation, machine learning, robotics, and yes, pesky pandemics that have changed the way we work. These changes introduce new vulnerabilities that expose our data to motivated threat agents. Information security or cybersecurity is everyone’s job. Jim Bates will send out a call to action with some tips on how to get buy-in and lead in this age of digital chaos. We need more than just transformation. We need secure, scalable, and sustainable optimization.
Presented by: Jim Bates / Founder, President & CEO of Business Improvement Group
Jim Bates is the Founder, President & CEO of Business Improvement Group, Inc. (BIG) and an Adjunct Professor in several schools at the University of Alaska Anchorage, including the MSPM program. Jim was elected as President-elect to the Project Management Institute Alaska Chapter (PMIAK) for 2018 and as an Executive Adviser for the nationwide Center for Technology. In addition to his many professional certifications, Jim holds master certificates in Business Analysis, Lean Six Sigma, and Project Management from Villanova University.
Jim is an experienced executive and consultant who is passionate about leading business transformation and offering innovative, high-value solutions to everyday business challenges. He has a proven ability to successfully analyze an organization’s critical business requirements, identify deficiencies and potential opportunities, and align and integrate technology.
He strives to help companies develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings. Jim is also an engaging, experienced public speaker and instructor. He frequently offers courses in Six Sigma, ITSM/ITIL, HIPAA compliance, leadership training, project management, and more.
