Moderated by Dee Skinner • Director of IT Services; Haverland Carter LifeStyle Group & Vincent Cardona • Sr Manager Network Services; Presbyterian Healthcare Services
Are you working with a smaller IT budget than you’d like? Do you want to know how others are solving their IT needs creatively? Join the Advisory Council for a engaging conversation about how to succeed when you have a small IT budget. This will be an interactive conversation with the audience. Share your woes and work arounds; leave with ideas and connections to fellow creative problem solvers!
Presented by Mitel
David Wallace, a Mitel Customer Experience Specialist, will be reviewing trends in Customer Experience and the business impact of CX. This discussion will include topics such as Top Ten Trends in Customer Experience, Digital Transformation and the impact of Artificial Intelligence in Customer Experience solutions. Studies have shown that as we move forward with technology, Customer Experience will overtake price and product as the key brand differentiator. Are you and your organization prepared for this transition in customer needs and expectations? Mr. Wallace will be discussing these important topics and end with a Q&A session to discuss your specific needs.
Presented by the Advisory Council
Want an opportunity to discuss in small groups and learn from other attendees? Join your fellow attendees in informal round table discussions on a variety of IT topics. Several lunch tables will have designated topics. Look for the “Birds of a Feather” topic signs to join the conversation. Tables will be located just outside of the theaters.
Presented by Check Point Software
In this session, you will learn why Gartner says, “Through 2022, at least 95% of cloud security failures will be the customers fault.” You will learn to find the best defense against these potential failures by enabling continuous compliance and security of your public cloud workloads and assets.
Presented by Zerto
In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!
- The cost and business impact of downtime and data loss can be immense
- Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
- Having a plan and process in place will help you mitigate the impact of an outage on your business.
In this presentation we will address the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.
Presented by Bitdefender
Businesses with large office or task-based workforces are increasingly moving to application and desktop virtualization. This is because virtualization technologies, both applications and virtual desktop infrastructure (VDI), offer IT organizations and their end users an array of choices in accessing applications and desktops. And, as organizations adopt digital workspaces, they naturally expect a higher-quality user experience. Unfortunately, virtualization brings both new and unique security challenges with it.
This presentation will cover the top challenges that enterprises face and will cover suggestions to identify a security solution that complements your virtualization initiatives and makes both the Infosec team and users happy.