INTERFACE Portland
March 21st, 2025

  Presented by Dr. Ethan Benatan • Chief Information Officer, TriMet

As IT practitioners and leaders, you have deep knowledge about the benefits, risks, and costs associated with your IT operations. Yet IT is too often seen only as a cost center, as order-takers, or as a bunch of smart people who understand the things that our users see at the Service Desk. How can you increase your impact by helping your boss, their boss, executives, and the CEO understand what you have to offer? In this session, we will learn from real experience and leave with a toolkit that will help you better serve your organization –– and your career.

Presented by: Dr. Ethan Benatan / Chief Information Officer, TriMet

Dr. Ethan Benatan has led IT departments for over 25 years, spending over 10 of those years on executive teams across four different industries and overseeing IT portfolios worth up to a half-billion dollars. He currently serves as the Executive Director of IT and Chief Information Officer for TriMet, the regional transit authority in Portland Oregon, where he is proud to lead an IT team of over 100 professionals in service to the region.

Dr. Benatan is passionate about aligning IT with business needs and building effective communication between IT and internal customers. He is inspired by human potential and enjoys mentoring and teaching. He is a practiced communicator, facilitator, and trainer with skills in nonviolent communication and mindful compassionate dialog. In his spare time, he loves to nerd out on his hobbies which include billiards, flying, and salsa dancing.