INTERFACE Phoenix
Presented by INTERFACE Advisory Council & ARMA Arizona
Fifty years ago, the corporate Records and Information Management (RIM) department dealt with paper, file cabinets, and boxes in warehouses; microfiche was considered high-tech. The Information Technology (IT) department ran a mainframe computer in the basement that crunched financial numbers; a terminal in the cashier’s office was considered high-tech. And never the twain would meet. Today, such segregation of corporate functions is not only unnecessary, but it could also be counterproductive or even dangerous. RIM and IT represent distinct, and equally valuable, “mindsets,” but they must work together with Privacy, Security, Compliance, Legal, Human Resources, and even Marketing under comprehensive Information Governance (IG) and Information Lifecycle Management strategies. These strategies align all aspects of data creation (capture), gathering (collaboration), management (retention/storage), circulation (version control), security, legal holds/discovery, and final disposition or archiving with organizational mission, policies, and goals.
Three members of the Arizona chapter of the Association of Records Management and Administration International (ARMA), representing three different types of organizations, discuss how RIM and IT can break down legacy silos and work together to achieve information governance – and the value of ARMA membership.
- President, ARMA Arizona | Mark MacFarlane, Manager, Enterprise Records and Information Management, Cambia Health Solutions
- Vice President, ARMA Arizona | Tanesha Charity, Manager, Administrative Services, Valley Metro
- Vice President for Programs and Education, ARMA Arizona | Ken Withers, Deputy Executive Director, The Sedona Conference®