INTERFACE Salt Lake City
Presented by Beau Sorensen • Chief Operating Officer, First Choice Home Health & Hospice
One of the most challenging aspects of Information Technology is creating loyalty in your department. IT staff are incredibly smart and can solve almost every problem that comes at them, whether it is a broken computer, a bad connection, or software that isn’t working. Even though they are great at solving problems, IT is often looked at as the department of last resort because people don’t leave a discussion with IT feeling great about the solution. This session will turbocharge your ability to create an IT team that is not just great at problem-solving but is great at both things customers want. You will discover the two things that your customers want and how you and your department can successfully win friends and influence your reputation throughout the organization.
Presented by: Beau Sorensen / Chief Operating Officer, First Choice Home Health & Hospice
Beau Sorensen is currently the Chief Operating Officer of First Choice Home Health. Beau has over 25 years of experience in the healthcare industry and has extensive experience in leading teams, developing software, and training. He has worked with companies around the country, helping them improve results, increase loyalty, and enhance job satisfaction.
