Presented by Sasi Pillay • VP and CIO at Washington State University
Information Technology management is all about serving the customer. IT is the enabling force for everything we do, whether it is about recruiting promising prospects, providing a sound education, improving retention and graduation rates, providing career counseling and managing the students after graduation as successful alumni. It addresses teaching, learning, research and outreach.
The foundation of IT management is built on three tenets: Mission Enablement, Enterprise Risk Reduction and Cost-effective Operations. This presentation focuses on how a portfolio of services can be created with these tenets. Making progress on IT services also requires an IT governance process. The talk will include an example of a working governance process at WSU and how it is used to create a portfolio of services for the university.
Dr. Sasi Pillay serves as the Vice President and Chief Information Officer at Washington State University. In this role he oversees the computing infrastructure of foundational technologies and research computing, working in collaboration with his constituents.
Earlier he served as the Chief Technology Officer for Information Technology (IT) at National Aeronautical and Space Administration (NASA). Dr. Pillay is the recipient of several awards including NASA's Exceptional Service Medal and the Outstanding Leadership Medal. Additionally, the Presidential Rank Award recognizing him as a Meritorious Executive in the U.S. federal government.
Dr. Pillay received his B.S. in Mechanical Engineering from Pennsylvania State University, M.S. and Ph.D. degrees in Computer Engineering from Case Western Reserve University. He also has a master's degree in Management of Technology from the Sloan School of Management at the Massachusetts Institute of Technology.