Archives: Seminar

A New Era of Data Protection: Converged DR and Backup

  Presented by Zerto

In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

  • The cost and business impact of downtime and data loss can be immense
  • Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
  • Having a plan and process in place will help you mitigate the impact of an outage on your business.

In this presentation we will address the challenges, needs, strategies, and solutions.

Managing the Trio of Software, Security, and Data

  Presented by Keller Schroeder, Applications Solutions Group

During this session, hear two case studies of successful Enterprise Resource Planning (ERP) implementations, including how software, security, and data played parts in the solutions that incorporated modern usability for some less-than-tech-savvy users with:

  • Responsive designs
  • Multi-factor authentication
  • Role-based security
  • Data encryption
  • Centralized print management
  • Smart light bulbs
  • Internet of Things (IoT)
  • Real-time updates and notifications
  • Content Management
  • Business-to-Consumer (B2C) E-commerce
  • Search Engine Optimization (SEO)
  • Email and Blogging integration

The Human Firewall is on Fire

  Presented by Keller Schroeder, Infrastructure Solutions Group and Mimecast

91% of all cyber-attacks begin with email. Who has never experienced a targeted email spoofing/spear-phishing attack, or had to deal with recovering from a fraudulent wire transfer request? Email security invariable includes end user cyber security education along with a robust suite of email security tools to compliment the necessary defense in depth strategy to protect your company from reputational of financial loss.

Leveraging MITRE ATT&CK to Reduce the Cybersecurity Skills Gap

  Presented by Keller Schroeder, Infrastructure Solutions Group and Carbon Black

The Cybersecurity skills gap has plagued our industry for years, we are now starting to experience the adverse effects of this deficit. Leaving many of our organizations exposed to the evolving threat landscape, the skills gap is directly impacting us all.

Major Implications Discussed:

  • Employee Fatigue and Turnover of Understaffed Organizations
  • Undertrained Personnel leading to potential Missteps
  • Financial Implications of a Breach

The goal of this presentation is to develop understand of the problems we as a community are facing and develop a go-forward plan to reduce the existing skills gap in your organization.

Cyber Threats, Detection & Mitigation

  Presented by Casper Cromwell • FBI Special Agent

The FBI ranks cybercrime very high on its list of priorities. With the economic growth of Nashville, threats are increasing. Large health companies and public universities are some of the most common targets of cyber criminals. Join us for a thorough discussion regarding the landscape of cyber threats facing Nashville. Special Agent Cromwell will discuss the current cyber threatscape and preventative strategies. Also, you will learn more about the resources the FBI has available and how you can go about initiating contact.

NextGen BIA: It’s Not Just for Business Continuity Anymore!

  Presented by Megan Epperson • ACP National Board of Directors

The parade of discussions regarding the venerable concept of the BIA include streamlining the BIA, mechanizing the BIA, integrating the BIA with the Risk Assessment, and many others, including eliminating the BIA altogether as proposed by select new BCM methodologies. This presentation will describe a major expansion of the BIA across multiple risk disciplines supporting a fundamental business intelligence and requirements contribution to all the risk domains. This expanded BIA approach will incorporate various risk disciplines to include Information Security, Physical Security, Incident Management, Risk Management, and Operational Risk.

Critical Capabilities for Managing Digital Risk

  Presented by RSA

Is your business rapidly adopting new technologies to keep pace with the competition? If so, you undoubtedly are experiencing new and increased digital risks related to cyber-attacks, cloud, third parties and a changing workforce. In some cases, managing these risks may require different ways of thinking and a different approach. Discover what’s driving these new risks and what critical capabilities you need to master, so that your business can innovate without limits.

AI is Everywhere: The Impact of AI in Next-gen Communications Today and Beyond

  Presented by Adam Geffner • Principal Architect at Asurion and President at Avaya IAUG Nashville-TN Chapter

What is AI, what it’s NOT, and how is it making an impact today? Artificial
Intelligence is becoming more immersive in nearly every aspect of technology and
our lives, but it’s not what most expected it to become. Many anticipated we’d
have intelligent machines that could think for themselves near, on par or even rival
a human’s intelligence by now. We’re still not there yet, but nearly 65 years since
“Artificial Intelligence” was first coined, AI is bearing some significant fruit. It’s been
an explosive decade for AI, and it’s going to become more prevalent in nearly
everything we do going forward.

One huge area of growth for AI has been in the communications sector. Real-time
universal translators that can analyze your emotional mood, intelligent sensors and
new GPS systems powering autonomous cars with 5G ultra-efficient networks, and
AI assistants in nearly every home (who doesn’t have an Alexa or Siri to call their
own?). We’ll discuss the various sub-components that make up AI, how it’s being
applied in the contact center, powering next-gen 5G networks, the potential
dangers of AI when bias is introduced, and where AI is heading next in
communications and related space.