Presented by Mark Vogl • Director of Microsoft Engineering Services, Cerium Networks
As legacy phone systems age and workforces become increasingly distributed, IT teams face a growing challenge: how do you deliver secure, compliant, and always-available communications when users can be anywhere, and infrastructure failures are inevitable?
Join us for a practical, real-world discussion on modernizing voice and collaboration services for today’s hybrid workplace. We’ll explore the lessons learned from organizations moving beyond traditional telephony, the compliance risks many IT teams overlook, and the architectural decisions that separate resilient environments from those that fail when they are needed most.
You’ll walk away with actionable strategies for:
- Cloud voice migration planning
- E911 and dynamic location compliance
- High availability and geographic resiliency
- Business continuity and failover design
- Supporting a distributed workforce without increasing operational burden
If you’re responsible for collaboration platforms, infrastructure, networking, security, or business continuity, this session will help you identify risks, avoid costly mistakes, and build a communications platform prepared for the next decade.
Mark Vogl is a collaboration and cloud calling expert with more than 20 years of experience helping organizations navigate the changing world of enterprise communications. As a Senior Collaboration Engineer at Cerium Networks, Mark specializes in Collaboration Systems, with experience spanning Microsoft 365, Teams, AudioCodes, Cisco Webex, Zoom, Avaya, various contact center platforms, and other related collaboration technologies.
A Microsoft Certified Solutions Master (MCSM), Mark combines technical expertise with a practical understanding of the business challenges organizations face when modernizing communications. Since joining Cerium in 2005, he has experienced firsthand the evolution of the modern workplace and has worked with organizations on the transition from traditional voice systems to cloud-based calling and collaboration.
Mark brings a real-world perspective to the opportunities and challenges of modern workplace communications, helping audiences understand not just what the technology can do, but how to put it to work effectively.